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How dennabetters Handles Your Personal Information

This policy explains exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform — and what we do with it.

Account data protectedPayPal, Venmo, Play+ transaction privacyYour right to access and deleteNo data sold to third partiesMobile session security
dennabetters How dennabetters Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We protect your information at every layer — from the moment you log in on mobile to the moment a PayPal or Venmo withdrawal clears. Below are the four areas where we put that into practice.

Encryption and Secure Transmission

All data sent between your device and our servers travels over SSL-encrypted connections. Your payment details — whether through PayPal, Venmo, or Play+ — are never transmitted in plain text.

Cookie and Tracking Controls

We use session cookies to keep your account login active across mobile and desktop. You can review and adjust your cookie preferences at any time from your account settings panel.

Data Retention and Deletion

We keep your personal data only as long as your account is open or as state and federal law requires. Once you request deletion and your account is closed, we remove identifiable records within the legally required period.

Third-Party Sharing Policy

We do not sell your personal data. We share information only with payment processors like PayPal and Venmo, identity verification partners, and regulators in eligible states — and only what each party strictly needs.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Questions about your data — what we hold, how it's used, or how to request a correction or deletion — go straight to our privacy support path. We aim to respond to all data-related requests within the window required by applicable law. Here are the three ways to get in touch.

Team online

Live Chat

Open the chat icon in your account dashboard. Our support team can pull up your data summary and walk you through a deletion or correction request during the session.

Email Support

Send your data request to the privacy email address listed in your account settings page. Include your registered email so we can verify your identity before acting.

Account Settings

Some data preferences — cookie consent, marketing emails, session history — can be adjusted directly in your account settings without contacting support at all.

Common Questions About Your Privacy at dennabetters

If something in this policy isn't clear, the answers below cover the questions we hear most often. You can also reach our support team through live chat or email for anything not covered here.

We collect your name, email address, date of birth, state of residence, and payment reference data from PayPal, Venmo, or Play+ transactions. We also collect device identifiers and session logs to secure your mobile login.

No. We receive only a transaction reference and the deposit amount from PayPal or Venmo. Your actual wallet credentials stay with those platforms and are never stored on our systems.

Send a data-access request to the privacy email in your account settings, or ask via live chat. Verify your identity with your registered email and we'll provide a summary within the legally required window.

Yes. Submit a deletion request through live chat or the privacy email address. Once your account is closed and any legal retention period has passed, we remove your identifiable records from active systems.

Access depends on state law and eligible states. We use your state to confirm you're in a jurisdiction where the platform is available and to apply the correct legal framework to your account.

No. We do not sell personal data. Information is shared only with payment processors, identity verification services, and applicable state regulators — strictly what each party needs to operate your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.